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We’d love to hear from you!
Vancouver Head Office Hours:
To protect the health and well-being of our test takers and personnel, our Vancouver office will be closed for the time being. Thank you for your patience and understanding.
Toronto Office Hours:
To protect the health and well-being of our test takers and personnel, our Toronto office will be closed for the time being. Thank you for your patience and understanding.
Telephone Hours:
Monday to Friday
5:30 a.m. to 4:00 p.m. PT
8:30 a.m. to 7:00 p.m. ET
Please note that the Customer Service team is working on reduced hours of operation. Our phone lines are now open Monday to Friday from 5:30 am to 4:00 pm PT (8:30 am to 7:00 pm ET).
Due to the evolving COVID-19 situation, we are receiving a larger number of phone calls and wait time might be higher than normal.
Holiday Closures:
Monday, August 3, 2020
Monday, September 7, 2020
Contact us today
We welcome your inquires and feedback. To report a test security issue, visit our Test Security page.
